Contact information

Thank you for visiting the wizQ Shop.

For any inquiries regarding products, shipping, or partnerships, please reach out to us via email.

Support Email:

shop-support@wizq.com

Instructions for Inquiries:

  • For existing orders: Please include your "Order Number" (the number starting with #) in the subject line or body of your email.
  • For defective or damaged items: If you are reporting a problem, please attach a photo of the issue so we can assist you more quickly.

Support Hours:

  • We are closed on weekends and public holidays.
  • We generally respond within 2–3 business days.