Privacy policy
1. Collection of Personal Information wizQ Interactive Limited ("we," "us," or "our") collects personal information such as name, address, phone number, email address, and payment details when you interact with our website and purchase our products or services.
2. Purpose of Use We use the collected information for:
- Order processing, manufacturing, packaging, and shipping.
- Customer support, order updates, and communication.
- Marketing communications (only with your explicit consent).
- Fraud prevention, security checks, and platform stability.
3. Disclosure to Third Parties We do not sell or rent your personal information. To fulfill your orders and operate our storefront, we share necessary data only with trusted third-party service providers performing essential functions on our behalf, including:
- On-demand manufacturing and fulfillment partners.
- Secure payment processing platforms and merchant services.
- Regional and international postal, express, and courier services.
- E-commerce platform infrastructure and hosting providers.
All third-party partners are obligated to process your data securely and solely for the purpose of completing requested services.
4. International Data Transfers Your personal information may be transferred to, stored, and processed on secure servers operated by us or our service providers located internationally. We take all reasonable administrative, technical, and physical measures to ensure your data receives adequate protection regardless of location.
5. Cookies and Tracking Technologies We use cookies and similar technologies to maintain session state, enhance user experience, and analyze storefront performance. You can manage or disable cookies through your web browser settings, though certain site features may function with reduced capability.
6. Data Security We employ industry-standard encryption, access controls, and technical safeguards to prevent unauthorized access, loss, misuse, or disclosure of your personal data.
7. Your Rights & Contact Us You have the right to request access to, correction of, or deletion of your personal data. For any inquiries regarding your personal information, please contact our privacy support team at: shop-support@wizq.com
8. Changes to this Policy We reserve the right to update this policy periodically to reflect operational, legal, or regulatory updates. Any changes become effective immediately upon being published on this page.